By using our website, you agree to the practices described below.
Information we collect
When you visit or purchase from our store, we may collect the following information:
Personal information
- Name.
- Billing and shipping address.
- Email address.
- Phone number.
- Payment details (processed securely through third-party providers).
Non-personal information
- IP address.
- Browser type and device information.
- Pages visited and time spent on our website.
How we use your information
We use your information to:
- Process and fulfill orders.
- Communicate order updates and customer support.
- Improve our website, products, and user experience.
- Send promotional emails (only if you opt-in).
- Prevent fraud and ensure secure transactions.
Payment security
All payments are processed through secure third-party payment gateways. Forging Shop does not store or have access to your full credit or debit card information.
Cookies and tracking technologies
We use cookies to:
- Improve website performance.
- Remember your preferences.
- Analyze traffic and shopping behavior.
You can disable cookies through your browser settings, though some features may not function properly.
Sharing your information
We do not sell or rent your personal information.
We may share limited data with:
- Shipping carriers (to deliver your order).
- Payment processors (to complete transactions).
- Service providers (website hosting, analytics tools).
All partners are required to protect your information.
International users
If you are accessing our site from outside your country, your information may be transferred and processed in countries where data protection laws may differ.
Data retention
We retain your information only as long as necessary to:
- Complete transactions.
- Comply with legal obligations.
- Resolve disputes.
Your rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you.
- Request corrections or deletion.
- Opt out of marketing communications.
To exercise these rights, contact us using the details below.
Children's privacy
Our website is not intended for individuals under the age of 18, and we do not knowingly collect personal information from minors.
Changes to this policy
We may update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.
Contact information
For questions about this Privacy Policy, or to exercise your rights, please contact us:
Email: orders@forgingshop.com